Refund Cancellation

Cancellation policy

In case of cancellation, various charges will be taken depends on the type of services that have to be cancelled. You can cancel domestic & international flight tickets online by login to Gobookers. Along with airline's cancellation charges Gobookers service fee of EGP 5. per passenger/per sector for domestic and EGP 20 per passenger/per sector for international air tickets will be applicable as cancellation service charges apart from the refund amount received from the Supplier/Airlines.

Booking Surcharge or Taxes is non-refundable in any circumstance.

To cancel the tickets within 24 Hrs of the journey, contact the Airlines directly and then, send the cancellation request to our website for refunds.

In case of direct cancellation through airlines, refunds will be made as per the airlines' charges along with our service charges as mentioned above.

Cancellation request refund of a ticket will be processed only after the refund is processed from the supplier or Airline.

If an airline fails to provide the service or withdraws a sector or station, the refund for such service will be processed only after we receive the corresponding refund in our bank account from the airline.

During Peak-Seasons that may be different for different locations, cancellation policy of hotels and air tickets can vary. We follow specific cancellation policy these days and refund charges may differ heavily.

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